At stream power, we believe that gaming should always be a fun and controlled activity. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe and enjoyable. This page outlines our responsible gaming principles and the practical steps you can take to stay in control.
stream power takes responsible gaming seriously — here is what we do to protect every Filipino player on our platform.
You can set daily, weekly, or monthly deposit limits on your stream power account at any time. These limits help you stay within a budget that is comfortable for you and prevent impulsive overspending. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you. We encourage all Filipino players to set a deposit limit when they first register. This simple step makes a big difference in keeping gaming enjoyable long-term.
Losing track of time is one of the most common ways gaming sessions become longer than intended. stream power provides session time reminders so you always know how long you have been playing. You can set a reminder interval that suits your schedule, and the platform will notify you when your chosen time has elapsed. Taking regular breaks keeps your mind fresh and your decisions clear. We recommend setting a session reminder of no more than two hours for a healthy gaming routine.
If you feel that you need a break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your account. You can choose a cooling-off period of 24 hours, 7 days, 30 days, or a longer duration depending on your needs. During a self-exclusion period, you will not be able to log in, place bets, or receive promotional communications from us. We take self-exclusion requests seriously and process them promptly. To request self-exclusion, contact our support team at [email protected] at any time.
Reality checks are periodic on-screen notifications that show you how long you have been playing and how much you have wagered during your current session. These prompts give you a moment to pause, reflect, and decide whether to continue or stop. Many Filipino players find reality checks a helpful nudge to stay aware of their gaming activity without feeling restricted. You can customise the frequency of reality checks in your account settings. Staying informed about your own activity is one of the most effective responsible gaming habits.
We verify the identity and age of every player who registers on stream power to ensure that only adults aged 21 and above can access our platform, in line with Philippine gaming regulations. This process protects minors from accessing gambling services and helps us maintain a safe environment for all users. Verification is completed using a valid government-issued ID and takes only a few minutes. We treat all submitted documents with strict confidentiality in accordance with our Privacy Policy. If you have questions about the verification process, our support team is available around the clock.
Our dedicated support team is available every day of the year to assist Filipino players with responsible gaming concerns, account queries, and general platform questions. Whether you want to set a limit, request a self-exclusion, or simply talk to someone about your gaming habits, we are here to help without judgement. You can reach us at [email protected] at any time. We are committed to responding to all responsible gaming requests as a priority. Your wellbeing matters more to us than any single bet or session.
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the early warning signs is the first step towards getting help. If you notice any of the following patterns in yourself or someone you know, it may be time to take a break or seek support.
Responsible gaming is about making informed choices and staying in control. These practical tips can help Filipino players maintain a healthy relationship with gaming on stream power and beyond.
Decide in advance how much you are comfortable spending each week and stick to that amount. Treat it the same way you would any other entertainment expense, like a cinema trip or a meal out with friends.
Step away from the screen regularly, even if you are on a winning streak. Breaks help you stay clear-headed and make better decisions. A short walk or a glass of water can reset your focus effectively.
Accepting a loss and moving on is one of the most important skills in responsible gaming. Chasing losses by increasing your bets rarely leads to recovery and often makes the situation worse. Set a loss limit and honour it every time.
If you are concerned about your gaming habits, speaking openly with a trusted friend, family member, or professional counsellor can make a real difference. You do not have to manage these feelings alone, and seeking help is a sign of strength.
If you or someone you know needs help with problem gambling, these resources are available in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who need assistance managing their gaming activity. You can find more information through official Philippine government channels.
The National Centre for Mental Health (NCMH) in the Philippines offers counselling and mental health support services that can assist individuals dealing with compulsive gambling behaviours. Professional help is available and confidential. Reaching out early leads to better outcomes for you and your loved ones.
Our own support team is your first point of contact for any responsible gaming request on the platform. Whether you need to set limits, request a self-exclusion, or simply talk through your concerns, we are available 24 hours a day, seven days a week. Contact us at [email protected] and we will respond promptly and without judgement.
Our team is here for every Filipino player — whether you want to set limits, take a break, or just learn more about safe gaming. Visit our FAQ for quick answers, or get in touch with us directly.