This Privacy Policy explains how stream power collects, uses, stores, and protects the personal information of Filipino players who use our platform. By registering an account or accessing any part of streampower.app, you agree to the practices described in this policy. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws.
stream power is an online sports betting and gaming platform operated for players based in the Philippines. Our platform is accessible at streampower.app and is designed specifically for the Filipino market, offering sports betting, slots, and casino-style entertainment with local PHP payment support. When you create an account, place a bet, or contact our support team, you are interacting with stream power as the data controller responsible for your personal information. We take this responsibility seriously and are committed to protecting your privacy at every step. If you have any questions about how we handle your data, you can reach us at [email protected] at any time.
When you register for an account on stream power, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the account verification process, we may also request a copy of a valid government-issued ID to confirm your identity and ensure you meet the minimum age requirement for gaming. When you make deposits or request withdrawals, we collect payment-related information such as your GCash number, bank account details, or other payment method identifiers. We do not store full card numbers or sensitive authentication data beyond what is required for transaction processing.
In addition to information you provide directly, we automatically collect certain technical data when you use our platform. This includes your IP address, device type, browser version, operating system, and session activity logs. We use this data to maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information about the pages you visit, the games you play, and the bets you place in order to personalise your experience and comply with our regulatory obligations. All automatically collected data is stored securely and is only accessible to authorised personnel.
The personal information we collect is used primarily to operate and maintain your account on the stream power platform. This includes processing your deposits and withdrawals in Philippine pesos, verifying your identity for compliance purposes, and communicating with you about your account activity. We also use your information to send you important service notifications, such as updates to these policies, security alerts, and transaction confirmations. Where you have opted in, we may send you promotional communications about new games, sports events, or special offers available on the platform. You can opt out of marketing communications at any time by contacting [email protected].
We are required by Philippine law and our operating obligations to retain certain records of your account activity, including transaction histories and identity verification documents. These records are kept for the minimum period required by applicable regulations and are then securely deleted. We may also use aggregated, anonymised data about platform usage to improve our services, identify technical issues, and develop new features for Filipino players. This aggregated data cannot be used to identify any individual player and is not shared with third parties in a form that could identify you.
stream power does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud hosting providers. All such third-party providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. We will never allow third parties to use your data for their own marketing purposes without your explicit consent.
In certain circumstances, we may be required to disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines. This may occur where we are legally obliged to do so, where disclosure is necessary to prevent fraud or money laundering, or where we are responding to a valid legal request. We will always seek to limit such disclosures to the minimum information necessary and will notify you where we are legally permitted to do so. If stream power is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.
stream power uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how you navigate the platform. We use strictly necessary cookies to ensure the platform functions correctly, as well as analytical cookies that help us understand which features are most popular among Filipino players. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission using industry-standard SSL technology, secure server infrastructure, and strict access controls that limit who within stream power can view your personal data. Our security practices are regularly reviewed and updated to address emerging threats and to maintain the highest practical level of protection for Filipino players. Despite these measures, no online platform can guarantee absolute security, and you should also take steps to protect your account by using a strong, unique password and keeping your login credentials confidential. If you suspect that your account has been compromised, please contact [email protected] immediately.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to comply with anti-money laundering and gaming regulatory requirements. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will process your request promptly and confirm the deletion of your personal data where this is not prevented by our legal obligations. You may submit a data deletion request at any time by contacting [email protected].
As a player based in the Philippines, you have certain rights in relation to your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, to request corrections to any inaccurate or incomplete data, and to request the deletion of your data where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of processing, including direct marketing, and to withdraw your consent where processing is based on consent. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing your request to ensure the security of your account.
The stream power platform is strictly for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from anyone under the legal gaming age. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete all associated data. Parents and guardians who believe that a minor may have accessed our platform are encouraged to contact us at [email protected] so that we can take prompt action. We use age verification procedures during registration to minimise the risk of underage access to our services.
stream power reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will publish the updated policy on this page with a revised effective date and, where appropriate, notify you by email. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with the revised terms, you should stop using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way stream power handles your personal data, please contact our support team at [email protected]. We are available 24 hours a day, seven days a week, and aim to respond to all privacy-related enquiries as promptly as possible. For general questions about the platform, you may also visit our FAQ page. For information about your rights and responsibilities as a player, please review our Terms and Conditions.
For data requests or privacy concerns, reach us at:
Available 24/7 — every day of the year.
A quick summary of the protections in place for every Filipino player on the platform.
All data transmitted between your device and the stream power platform is protected using SSL encryption. This ensures that your login credentials, payment details, and personal information cannot be intercepted during transmission. We apply the same standard of encryption whether you are accessing the platform on mobile or desktop.
Only authorised stream power personnel with a legitimate business need are permitted to access your personal data. We enforce role-based access controls and maintain detailed audit logs of all data access events. Regular internal reviews ensure that access privileges remain appropriate and are revoked promptly when no longer required.
When your data is no longer needed and the applicable retention period has expired, we securely delete or anonymise it so that it cannot be recovered or linked back to you. You can also request early deletion of your data by contacting our support team, subject to our legal retention obligations. We do not keep data longer than necessary.
In the unlikely event of a data breach that affects your personal information, stream power will notify you and the relevant Philippine authorities as required by law. We will provide clear information about what data was affected, what steps we have taken to contain the breach, and what you can do to protect yourself. Transparency is a core part of our commitment to Filipino players.
Our support team is available around the clock to help Filipino players with any data or privacy concerns. You can also visit the FAQ for quick answers, or create a free account to start enjoying sports betting and slots on stream power.